Last Updated: 26 August 2026
Welcome to KK Rides 4U.
These Terms & Conditions (“Terms”) govern your use of the KK Rides 4U website and your requests for cab, transportation and travel services.
By using our website, contacting us, submitting an enquiry or booking a ride with KK Rides 4U, you agree to these Terms. If you do not agree with these Terms, please do not use the website or request our services.
1. ABOUT KK RIDES 4U
KK Rides 4U provides transportation and cab services including:
- Mumbai airport transfers
- Local cab services
- Railway station transfers
- Outstation transportation
- Family and group travel
- Other transportation services as agreed with the customer
Services may be provided using vehicles operated directly by KK Rides 4U or, where applicable, through transportation or driver partners.
2. WEBSITE USE
You may use this website to:
- Learn about our services
- Contact KK Rides 4U
- Submit a travel enquiry
- Request a booking
- Contact us through WhatsApp
- Obtain information about available vehicles and travel services
You agree not to use the website:
- For unlawful purposes
- To submit false or misleading information
- To impersonate another person
- To interfere with the operation or security of the website
- To attempt unauthorised access to the website or its systems
- To submit malicious, abusive or harmful material
We reserve the right to restrict access to the website where reasonably necessary to protect our users, business or systems.
3. BOOKING REQUESTS
Submitting a booking form, WhatsApp enquiry or other request does not automatically guarantee that a booking has been confirmed.
A booking is considered confirmed only after KK Rides 4U or an authorised representative confirms the booking with the customer.
Depending on the journey, we may need to confirm:
- Pickup location
- Destination
- Date
- Pickup time
- Number of passengers
- Vehicle type
- Luggage requirements
- Applicable fare
- Other travel requirements
Customers are responsible for providing accurate booking information.
4. BOOKING CONFIRMATION
After receiving a booking request, we may contact you by phone, WhatsApp, email or another appropriate communication method to confirm the details.
A booking may be subject to:
- Vehicle availability
- Driver availability
- Route and destination
- Travel date and time
- Traffic or operational conditions
- Applicable fare
- Special travel requirements
KK Rides 4U reserves the right to decline a booking where we are unable to reasonably provide the requested service.
5. FARES AND PRICING
Applicable fares may vary depending on factors such as:
- Type of vehicle
- Pickup and destination
- Distance
- Travel duration
- Local or outstation travel
- Airport or railway station requirements
- Waiting time
- Toll charges
- Parking charges
- Permit or applicable road charges
- Additional stops
- Other agreed travel requirements
The applicable fare should be confirmed with KK Rides 4U before the journey wherever reasonably possible.
Unless specifically included in the quoted fare, additional charges such as tolls, parking, permits or other applicable charges may be payable by the customer.
KK Rides 4U does not guarantee that a fare shown on an older website page, advertisement or third-party platform will remain current.
6. PAYMENT
Payment arrangements will depend on the booking and may be communicated to the customer before or during the journey.
Where a fare has been agreed in advance, the customer is expected to pay the agreed amount together with any applicable additional charges.
Customers should retain payment receipts or transaction confirmations where available.
If an electronic payment fails or is reversed, the customer remains responsible for the applicable amount.
7. CANCELLATION AND CHANGES
Customers should inform KK Rides 4U as soon as possible if they need to cancel or change a booking.
Cancellation or modification may be subject to the specific terms communicated at the time of booking.
Depending on the circumstances, charges may apply for:
- Late cancellation
- No-show
- Driver waiting time
- Significant changes to the agreed route
- Additional stops
- Changes requested after the vehicle has been dispatched
If no specific cancellation policy was communicated for a booking, we will consider the circumstances of the cancellation when determining any applicable charge.
8. NO-SHOWS
A customer may be considered a “no-show” when the vehicle has arrived at the agreed pickup location and the customer does not arrive or cannot be contacted within a reasonable waiting period.
Waiting time and any applicable no-show or cancellation charges will depend on the booking terms communicated to the customer.
Customers should contact KK Rides 4U as soon as possible if they are delayed.
9. AIRPORT TRANSFERS
For airport transfers, customers should provide accurate flight and travel information where requested.
Airport pickup times may be affected by:
- Flight delays
- Early arrivals
- Flight cancellations
- Airport traffic
- Security restrictions
- Road conditions
- Changes to airport pickup procedures
Where flight information is provided, we may use it to coordinate the pickup where reasonably possible.
KK Rides 4U cannot guarantee a particular pickup time where circumstances outside our reasonable control affect the journey.
10. RAILWAY STATION TRANSFERS
Customers booking railway station transfers should provide accurate train details where applicable.
Train delays, platform changes, traffic conditions and station restrictions may affect pickup arrangements.
Customers should keep KK Rides 4U informed of significant changes to their arrival time.
11. OUTSTATION JOURNEYS
For outstation journeys, the customer should confirm the complete route, destinations and any planned stops before travel.
Additional charges may apply where the customer requests:
- Additional destinations
- Additional stops
- Route changes
- Extended waiting
- Additional travel beyond the agreed itinerary
Any significant changes should be discussed with KK Rides 4U before they are undertaken where reasonably possible.
12. VEHICLE AVAILABILITY
The vehicle displayed on the website may not always be the exact vehicle assigned to a particular booking.
Vehicle allocation may depend on availability, operational requirements and the details of the journey.
Where necessary, KK Rides 4U may provide a comparable vehicle or an alternative vehicle suitable for the requested journey.
We will make reasonable efforts to provide the vehicle category agreed during booking.
13. PASSENGER CAPACITY
Customers must not exceed the legally permitted passenger capacity of the vehicle.
The number of passengers and amount of luggage should be communicated accurately during booking.
If the number of passengers or luggage exceeds the vehicle’s safe or permitted capacity, KK Rides 4U may require an alternative vehicle or decline to proceed until appropriate arrangements are made.
14. LUGGAGE
Customers are responsible for ensuring that their luggage can be safely accommodated in the selected vehicle.
KK Rides 4U may not be able to carry unusually large, excessive or unsafe items.
Customers should inform us in advance about special luggage requirements such as:
- Large suitcases
- Sports equipment
- Oversized items
- Wheelchairs
- Other bulky belongings
15. CUSTOMER RESPONSIBILITIES
Customers are expected to:
- Provide accurate booking information
- Be available at the agreed pickup location
- Treat drivers and staff respectfully
- Follow applicable safety requirements
- Use seat belts where provided
- Keep the vehicle reasonably clean
- Avoid damaging the vehicle
- Not engage in unlawful or dangerous behaviour
- Inform the driver of relevant travel requirements
- Pay applicable charges agreed for the journey
Customers may be responsible for reasonable costs resulting from intentional or negligent damage to a vehicle, subject to applicable law.
16. PROHIBITED ACTIVITIES
Passengers must not use KK Rides 4U vehicles for unlawful purposes.
The following are prohibited:
- Carrying illegal or prohibited goods
- Transporting dangerous materials without appropriate authorisation
- Threatening or abusing the driver
- Damaging the vehicle
- Smoking where prohibited
- Carrying items that create a safety risk
- Any activity prohibited by applicable law
A driver may refuse to continue a journey where passenger behaviour creates a serious safety or legal concern.
17. DRIVER CONDUCT AND SAFETY
KK Rides 4U expects drivers providing its services to behave professionally and comply with applicable transportation and road-safety requirements.
Drivers may need to make reasonable decisions concerning safety, routes and road conditions.
Customers must not request or pressure a driver to:
- Drive dangerously
- Exceed applicable speed limits
- Violate traffic laws
- Carry more passengers than legally permitted
- Stop in an unsafe location
Safety takes priority over requests that could create a risk to passengers, drivers or other road users.
18. TRAVEL TIMES AND DELAYS
Estimated travel times are provided for guidance only.
Actual travel time may vary because of:
- Traffic congestion
- Weather
- Road conditions
- Accidents
- Road closures
- Construction
- Police or regulatory restrictions
- Public events
- Vehicle or operational issues
- Other circumstances beyond our reasonable control
KK Rides 4U does not guarantee a specific arrival time unless an express written guarantee has been provided.
Customers travelling to airports, railway stations or time-sensitive appointments should allow sufficient additional travel time.
19. LOST PROPERTY
Customers should check the vehicle before leaving and take all personal belongings with them.
If you believe you have left an item in a vehicle, contact KK Rides 4U as soon as possible with details of the journey and the missing item.
We will make reasonable efforts to assist in locating and returning lost property.
However, KK Rides 4U cannot guarantee the recovery or return of lost items.
20. THIRD-PARTY SERVICES
Some journeys may involve third-party drivers, vehicle operators, technology providers or other service partners.
Where third parties are involved, their services may also be subject to their own terms and policies.
We will take reasonable steps to coordinate the requested service, but the availability and conduct of third-party providers may be outside our direct control.
21. WHATSAPP BOOKINGS
Our website may allow customers to start a booking or enquiry through WhatsApp.
A WhatsApp message generated by the website is a booking enquiry and does not by itself constitute confirmation of a ride.
The customer must wait for KK Rides 4U to confirm the booking.
WhatsApp is a third-party platform and its use is subject to WhatsApp’s own terms and privacy policies.
22. WEBSITE CONTENT
We make reasonable efforts to keep the information on our website accurate and up to date.
However, vehicle photographs, descriptions, service information, availability and other content may change from time to time.
Website images may be representative and may not always show the exact vehicle assigned to a particular booking.
We reserve the right to update or modify website content without prior notice.
23. THIRD-PARTY LINKS
Our website may contain links to third-party websites, social media platforms or other services.
These links are provided for convenience.
KK Rides 4U does not control third-party websites and is not responsible for their content, availability, security, terms or privacy practices.
Customers should review the relevant third-party terms before using those services.
24. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- Maintenance
- Hosting issues
- Technical problems
- Security incidents
- Network problems
- Software updates
- Circumstances outside our reasonable control
Temporary website unavailability does not affect confirmed bookings unless we separately communicate otherwise.
25. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of the KK Rides 4U website, including logos, branding, text, graphics, photographs and other original materials, belongs to KK Rides 4U or is used with appropriate permission.
You may not reproduce, copy, modify, distribute, publish or commercially exploit our website content without prior written permission, except where permitted by law.
26. LIMITATION OF LIABILITY
KK Rides 4U will take reasonable care in providing its services.
However, to the extent permitted by applicable law, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including:
- Traffic
- Weather
- Road closures
- Accidents involving other road users
- Government restrictions
- Strikes or public disturbances
- Airport or railway disruptions
- Natural events
- Third-party failures
- Customer-provided incorrect information
- Delays caused by the customer
- Other unforeseen circumstances
Nothing in these Terms is intended to exclude or restrict any liability or consumer protection that cannot legally be excluded or restricted under applicable law.
27. FORCE MAJEURE
KK Rides 4U will not be considered in breach of these Terms where performance is prevented or materially affected by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Severe weather
- Floods
- Accidents
- Major traffic disruptions
- Government restrictions
- Strikes
- Civil disturbances
- Public emergencies
- Road closures
- Infrastructure failures
- Other unforeseen events
Where reasonably possible, we will communicate significant disruptions to affected customers.
28. COMPLAINTS AND CUSTOMER SUPPORT
We want customers to have a positive travel experience.
If you have a complaint or concern regarding a booking or service, please contact us as soon as reasonably possible.
KK RIDES 4U
Phone:
+91 97670 79797
Email:
info@kkrides4u.com
Please provide relevant booking information so that we can investigate and respond appropriately.
We will aim to resolve complaints fairly and reasonably, subject to the circumstances and applicable law.
29. PRIVACY
Personal information provided through the website or during a booking may be handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and share personal information.
Please review our Privacy Policy before submitting personal information through the website.
30. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect:
- Changes to our services
- Changes to website functionality
- Changes in business practices
- Changes in technology
- Changes in applicable laws or regulations
The latest version will be published on this page with an updated “Last Updated” date.
Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
31. GOVERNING LAW
These Terms are intended to be governed by the laws applicable in India.
Any dispute will be subject to the jurisdiction of the courts or appropriate legal forums having jurisdiction under applicable law.
Nothing in these Terms prevents a consumer from exercising any mandatory rights or remedies available under applicable consumer-protection law.
32. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue to apply.
33. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any specific booking terms communicated to the customer, form the general terms governing use of the KK Rides 4U website and services.
Specific terms communicated and accepted for an individual booking may apply to that booking where they differ from these general Terms.
34. CONTACT DETAILS
KK RIDES 4U
Phone:
+91 97670 79797
Email:
info@kkrides4u.com
Mumbai Office
Dsouza Compound, Shop No. 2 M.N.
Khairani Road, Saki Naka, Mumbai
Maharashtra – 400072
Nashik
Sarda Cir, Gotane Wada
Nashik, Maharashtra – 422001
FINAL NOTE
By using the KK Rides 4U website or requesting our transportation services, you agree to comply with these Terms & Conditions.
KK RIDES 4U